e-Commerce for Dynamics 365
Integrated e-commerce guide

Prioritise relationships, not just transactions

The goal of an integrated e-commerce platform is to make all transactions seamless. However, developing one for your ERP can be highly complex. In partnership with Sana Commerce, we provide a leading e-commerce platform embedded in your ERP system to manage vital processes – from sales order placements, through to order fulfillment.

Sana Commerce is an e-commerce platform designed to help manufacturers, distributors and wholesalers succeed by fostering lasting relationships with customers who depend on them.

By making your Microsoft Dynamics ERP and e-commerce work as one, we eliminate system silos, unnecessary complexities and compromises caused by mainstream e-commerce solutions.

This not only guarantees a strong experience for your customers, but also saves you from a web store maintenance nightmare, and results in an e-commerce experience that is scalable, powerful, and future-proof.

Total customer convenience

Empower your customers with personalised self-service and complete transparency

Reliability without compromise

Eliminate errors and delays for an experience your customers can always rely on

Constant evolution

Quickly and easily adapt your business to meet and exceed your customers’ evolving expectations

Web store navigation

Seamless catalogue navigation

Payments and shipping

Online payments and order tracking

Personalised marketing

Market personalised content to customers who visit your web store

Automated order processing

Instantly pick, pack and ship with the web store and Dynamics 365

Store management and CMS

Organise your product content

24/7 online service

Customer self-service to manage accounts without assistance

B2B Buying Process Report

How to meet buyers’ demand for (better) B2B e-commerce

Glossary of Terms

Not sure what everything means?

Term Description
E-commerce Commercial transactions conducted electronically on the internet.
ERP ERP is an acronym that stands for enterprise resource planning (ERP). It’s a business process management software that manages and integrates a company’s financials, supply chain, operations, reporting, manufacturing, and human resource activities.
Dynamics 365 Dynamics 365 brings the best of what enterprise resource planning has to offer to your business—like optimising your financials and operations to help you and your team make data-driven decisions that improve your business performance.

Speak to our experts

To run a modern business, you need platforms that can grow with you, a clear road map for the future and a partner that can help you to transform your operational processes.

Altron Karabina is a leading award-winning customer engagement Microsoft Partner. We offer a skillset across a breadth of Microsoft technology, with a full scope of skills across the Dynamics 365 platform.

Get in touch with our team of experts today. We can take care of your licensing, your deployment and user adoption.