Why Use Microsoft Teams?

Microsoft Teams is a new collaboration service offered as part of Office 365. While new technology is always exciting, why should you implement this in your organisation? What is Office 365 and what benefit does it actually have over more traditional ways of collaborating?

Microsoft Teams is a chat-based workspace on Office 365, similar to services such as Slack or WhatsApp. It provides a workspace for groups to collaborate using a familiar instant messaging interface. It keeps a persistent record of the team’s communication, allowing for threaded conversations and integrates with the other Office 365 services for document management, voice and video conferencing as well as a host of other tools.

The way Microsoft Teams has been architected also makes it an ideal hub or homepage for a team’s collaboration. Multiple channels can be created, each with a unique location for document management and the ability to add tabs that can bring functionality such as Planner, PowerApps and websites directly into the Microsoft Teams interface. This gives team members quick and easy access to all the resources they need to be effective.

Modern collaboration tools provide a new way of looking at communication inside organisations. Team members are encouraged to “Work Out Loud” and share the process and progress of their work. Tools like Microsoft Teams make communication much quicker and easier than traditional email, and makes it easy for the team to stay up-to-date with what others are working on. The information about the work is easily available without having to attend protracted meetings.

Employees are able to see the benefit of tools like this, and if the organisation does not provide these tools then they often resort to services that are not controlled by the business. This phenomenon is known as “Shadow I.T.” and can be a major security issue. Microsoft Teams uses Office 365 Groups, allowing administrators to control who can access the information, when and how. Information Rights Management policies can be implemented using Microsoft’s tools, and all authentication is handled by Microsoft’s Azure Active Directory or Active Directory Federation Services. These services can also be configured with second factor authentication for additional security.

Microsoft Teams also supports guest access, allowing organisations to invite clients or contractors outside of their internal network to collaborate in the same environment with the teams performing the work. This allows for greater communication and transparency, while still maintaining control of the company’s information.

Microsoft Teams is a service that brings together people, conversations and content – along with the tools that teams need — together so they can easily collaborate to achieve more.

Karabina leverages the Microsoft technology, platforms and products, in order to provide you with the best solution for your business. For more information on Microsoft Teams or if you are interested in this solution for your business, contact us.

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